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COVID-19 Facilities & Services


Village Facilities

Effective Friday, June 26, 2020 the Village enters Phase 4 of the RESTORE ILLINOIS plan. During this phase, gatherings of up to 50 people are allowed and public meetings are permitted to convene in the Village Board room, provided social distancing is maintained. To protect the public and our employees from inadvertent exposure to illness due to face to face interaction, the Village will continue to use the transparent barriers at its service counters, installed during Phase 3. Additionally, relevant signage is posted to assist with social distancing. All customers visiting indoor space must abide by parameters of the RESTORE ILLINOIS plan and various executive orders in effect.

Village departments are also available via telephone or email.

Village Hall - 432 W. Nebraska Street

Open to Public

Regular Hours: 8:00 a.m - 5:00 p.m.

(815) 469-2177

Contact Us Electronically

Police Department - 20602 Lincoln-Way Lane

Lobby Open to Public

Hours: 8:00 a.m. - 4:00 p.m.

Emergency: 9-1-1

Non-Emergency: (815) 469-9435

Contact Us Electronically

File an Online Police Report

Public Works - 100 Sangmeister Road

Closed to Public

(815) 469-2177

Contact Us Electronically

Frankfort Utilities - 524 Center Road

Closed to Public

(815) 469-2177

Contact Us Electronically

Prairie Park Playground - Downtown

Equipment is not cleaned. The public is encouraged to exercise appropriate discretion, physical distancing and hygiene if visiting the facility. 

Public Restrooms - Old Plank Rd Trail


Village Services

The Village of Frankfort takes seriously the advice of public health experts and will continue to take proactive and precautionary steps to help prevent the spread of virus in our community. Village services have continued throughout the pandemic with appropriate social distancing measures, which will continue during Phase 4 of the RESTORE ILLINOIS plan. The Village will continue to follow guidance from the Governor and public health officials.

Know that the men and women of the Frankfort Police Department are here 24-hours per day to protect and serve our community. When responding to calls, the Police will utilize social distancing when possible and in some instances, officers may be wearing gloves and/or other personal protective gear.

We ask for your understanding and cooperation to adhere to the Center for Disease Control's guidelines on social distancing by interacting with us by phone or email when possible.

Paying your Water Bill - Options

Pay Online

Telephone - (815) 469-2177 Convenience charges temporarily waived when paying by telephone.

Drop Box - Located at the west side of Village Hall Parking Lot - 432 W Nebraska Street

U.S. Mail

Cash Payments – Accepted at the Village Hall.

Building Inspections

Inspections of occupied structures may be conducted with proper social distancing and face coverings.

Refuse Collection

Homewood Disposal collects refuse in the Village. Updates on any changes

to collection service will be posted on the Garbage & Yard Waste Removal page.

Garage Sales

Private Garage Sales (or similar) may be permitted when adequately planned for groups of 50 or less with social distancing.

Public Meeting Space

Accepting community reservations for public meeting space, subject to groups of 50 or less with social distancing. All groups using meeting space must agree to clean surfaces and seats before and after use.