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COVID-19 Facilities & Services



Village Facilities


Effective Monday, June 1, 2020 the Village will reopen some of its facilities to allow modified public access. To protect the public and our employees from inadvertent exposure to illness due to face to face interaction, the Village installed transparent barriers at its service counters and posted relevant signage to assist with social distancing. All customers visiting indoor space must abide by parameters of the RESTORE ILLINOIS plan and various executive orders in effect. Village departments are also available via telephone or email.


Village Hall - 432 W. Nebraska Street

Open to Public, June 1.

Regular Hours: 8:00 a.m - 5:00 p.m.

(815) 469-2177

Contact Us Electronically


Police Department - 20602 Lincoln-Way Lane

Lobby Open to Public

Hours: 8:00 a.m. - 4:00 p.m.

Emergency: 9-1-1

Non-Emergency: (815) 469-9435

Contact Us Electronically

File an Online Police Report


Public Works - 100 Sangmeister Road

Closed to Public

(815) 469-2177

Contact Us Electronically


Frankfort Utilities - 524 Center Road

Closed to Public

(815) 469-2177

Contact Us Electronically


Prairie Park Playground - Downtown

Open to groups of 10 or fewer with social distancing, per


Public Restrooms - Old Plank Rd Trail




Village Services


The Village of Frankfort takes seriously the advice of public health experts and will continue to take proactive and precautionary steps to help prevent the spread of virus in our community. Village services have continued throughout the pandemic with appropriate social distancing measures, which will continue during Phase 3 of the RESTORE ILLINOIS plan. The Village will continue to follow guidance from the Governor and public health officials.


Know that the men and women of the Frankfort Police Department are here 24-hours per day to protect and serve our community. When responding to calls, the Police will utilize social distancing when possible and in some instances, officers may be wearing gloves and/or other personal protective gear.


We ask for your understanding and cooperation to adhere to the Center for Disease Control's guidelines on social distancing by interacting with us by phone or email.



Paying your Water Bill - Options



Telephone - (815) 469-2177 Convenience charges temporarily waived when paying by telephone.

Drop Box - Located at the west side of Village Hall Parking Lot - 432 W Nebraska Street

U.S. Mail


Cash Payments – Accepted at the Village Hall.



Building Inspections

Inspections of occupied structures may be conducted with proper social distancing and face coverings.

Emergency situations will continue to be addressed on a case-by-case basis.


Refuse Collection

Homewood Disposal collects refuse in the Village. Updates on any changes

to collection service will be posted on the Garbage & Yard Waste Removal page.


Garage Sales

Private Garage Sales (or similar) may be permitted when adequately planned for groups of 10 or less with social distancing.


Public Meeting Space

Reservation of public meeting space remains suspended.